When performance changes, someone goes quiet, conflict appears or a good person makes an uncharacteristic mistake, it’s easy to react to what we can see.
Great leaders get curious about what’s underneath.
Unbox what’s really going on.
“For more than 20 years, I flew commercial aircraft, trained pilots and investigated what happened when things went wrong.
In aviation, we don’t wait for the mayday call to understand what’s really going on. We pay attention to the signals long before that.
Workload. Pressure. Communication. Experience. Assumptions. Decisions. Life outside the flight deck.
Because human behaviour is visible. What drives it often isn’t.
That’s the thinking behind The Black Box Approach.“
Keynotes that challenge how leaders think about humans, behaviour and performance.
Practical development that helps leaders know themselves, know their crew and reach in when it matters.
A confidential thinking partnership to help leaders understand themselves, work through difficult situations and have the conversations that matter.
― Karina Good, HR Director, Baillie Gifford
Real feedback from the people who trusted Christo with their projects.
“My perception of mental health has completely shifted since attending this course. Before the course, my attitude to support was, admittedly, very ignorant and I perceived it with some level of stigma and fear – not knowing how to react or respond would make me nervous. Now completing the course, I feel completely enlightened and empowered to approach mental health in a more empathetic and confident way”
Oliver Chadwyck-Healey
Head Buyer, Waitrose & Partners
“Over the course, I discovered so much more and I quickly came to realize that I knew very little, including how to communicate and how to handle different scenarios. The two days took me on a journey of self realisation and self reflection and I feel, having concluded the course I am empowered and confident in the skills and knowledge I have learnt. Christo was nothing short of incredible.”
Nick Fichte
Global Business Development Lead, L-Acoustics
“Your authenticity set you apart. The way you communicated from lived experience created a connection that can’t be replicated. Immediately after your session, we saw genuine reflection and meaningful conversations happening across the team.”
Marco Waanders
CEO, National Mobile Camps
“As a CEO, I’ve seen a lot of training. This stood out. It gave our team the skills we wish we’d always had – to spot when someone’s struggling, step in with confidence, and have the conversations that really matter.
Christo didn’t give us theory. He gave us tools that work.
Every organisation needs this.”
Dan Hyde
CEO, Matthew Hussey Ltd.
“One of the most meaningful outcomes has been hearing directly from colleagues who reached out afterwards. Colleagues came to me directly to say how much they enjoyed the session. The emails I received are a reminder that speaking up can spark change, and that sharing personal experiences helps create a culture where colleagues feel safe to support one another.
Layla Barker
British Airways
A 30-minute call. No pressure. We’ll talk about what you’re trying to achieve and how I can help.