Leadership Development
We teach leaders the human bit.
Helping leaders understand themselves, understand their people and create the conditions for humans to perform at their best.
Great organisations are built around the reality of being human.
Organisations need to perform. Make money. Deliver. Manage risk. Get results.
But every one of those things depends on humans.
And humans aren’t machines.
We get tired. Distracted. Overwhelmed. We make mistakes. We see the world differently. We communicate differently. We respond differently under pressure.
And life doesn’t stop when we come to work.
Great organisations don’t lower their expectations because people are human. They create the conditions in which humans can perform at their best.
That’s Human Leadership.
We're all made of the same squidgy stuff. But we're all beautifully different.
Every person brings their own black box to work.
Our experiences. Values. Beliefs. Preferences. Assumptions. Strengths. Limitations. And everything else going on in our lives.
All of that affects how we communicate, make decisions, respond under pressure and perform.
The problem is, most of it is invisible.
Human behaviour is visible. What drives it is not.
The Black Box Approach
In aviation, when something goes wrong, we don’t just look at the final mistake. We get curious about what was going on around the person.
Workload. Pressure. Communication. Experience. Assumptions. Decisions. What else was happening at the time.
The Black Box Approach brings that same curiosity to Human leadership.
Instead of simply reacting to what we can see, it helps leaders get curious about what’s underneath.
Don’t assume. Get curious. Unbox what’s really going on.
Know yourself
Understand how you think, communicate, behave and affect others.
Know your crew
Get curious about the people you lead and what they need from you.
Reach in
Notice when something changes and start the conversation before the mayday.
How we develop Human Leadership
From developing leaders over time, to helping teams understand each other, to building confidence for the conversations nobody prepared us for.
Leadership Development
The Unboxing Connection Leadership Programme
Two workshops + 1:1 coaching across six weeks.
Team Development
Insights Discovery
Helping teams understand themselves, each other and how they work together.
Practical Skills
Unboxing The Tough Stuff
Unboxing Suicide
Practical skills for the conversations that matter.
Don’t wait for something to go wrong.
In aviation, we don’t only learn from the flight that ends in an incident. We pay attention to the flights that land safely too.
What’s changing? What are we noticing? What’s working? Where is the pressure building? What might need attention?
Human Leadership works the same way.
It’s not just about when people are struggling. It’s knowing your people well enough to understand what motivates them. How they communicate. Where they do their best work. What frustrates them. What they’re capable of. And noticing when something begins to change.
Know your people when they’re struggling. Know them when they’re flying.
Because you can’t wait for the catastrophe to start looking at the black box.
A leader’s job is to understand their people well enough to help them thrive.
Don’t wait for the mayday.
Ready to talk?
A 30-minute call. No pressure. We’ll talk about what you’re trying to achieve and how I can help.